Everything you need to know before you request a quote

Under 1 hour during business hours: Monday to Friday, 8:00 to 18:00 Ecuador time. Requests that arrive outside those hours are answered the next business day.

It depends on the product: some can be ordered from 1 unit and others from 6 or 10. Each catalog page shows its minimum, and the volume price drops in tiers as you increase the quantity.

No. The listed price is for the product, in US dollars and before VAT. Customization, packaging and shipping are quoted separately based on the technique, the size of the artwork and the destination.

Yes. We ship anywhere in Ecuador and handle corporate orders delivered to Panama City. Shipping cost and timing are confirmed in the proposal.

Embroidery, laser engraving, screen printing, DTF, UV printing and sublimation. The team recommends a technique based on the product material and the type of artwork your brand uses.

It is a preview to help you decide on color, placement and the size of your logo. Before production, our team prepares the final artwork, reviews it with you and only moves forward with your approval.

Build your bag in the store and send it on WhatsApp: the message arrives with the products, colors, quantities and design. The team confirms the proposal, and the order is approved with a 50% deposit.

Timing depends on the product, the quantity and the technique, and it is confirmed in writing in the proposal before you approve. If you have a deadline, include it in your order so it can be evaluated from the start.

We replace it. If what you receive doesn't match what was approved in the quote, Merchito replaces the affected product.